Shipping Policy

At Joyprotyn, we're dedicated to ensuring your pet chicken feed arrives promptly. Here's what you need to know about our shipping policies:

1. Shipping Options
- **Standard Shipping**: Usually arrives within 3 - 5 business days. Cost may vary based on order total and location.
- **Expedited Shipping**: Delivers in 1 - 3 business days. Higher cost option for faster service.

2. Shipping Cost
The shipping cost depends on your order amount and shipping destination. You'll see the estimated cost during checkout.

3. Delivery Address
Make sure to enter the correct full address when ordering. Changes after placing an order are possible but may incur additional charges or not be allowed in some cases.

4. Restrictions
We can't ship to certain locations due to regulations or delivery limitations. Also, make sure you're allowed to import pet food in your area.

5. Tracking
Once your order ships, you'll get a tracking number via email. You can track it on the carrier's website or in your account on our website.

6. Delivery Times and Delays
We aim to meet the estimated delivery times. But unforeseen issues like carrier problems, weather, or custom clearance may cause delays. We'll keep you informed if there are significant changes.

7. Returns and Shipping Costs
If you need to return a product, refer to our Return Policy. Generally, you'll pay for return shipping unless the return is our fault. We'll reimburse you for return shipping if applicable.

If you have any questions about shipping, contact us at info@joyprotyn.com.